Privacy Policy

Privacy Policy

Effective Date: 24.08.2025

Introduction

Thank you for choosing to be part of our community at Deon Digital AG (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

This Privacy Policy applies to all personal data collected through our websites (such as www.deondigital.com), apps, services, marketing activities, and events (collectively, the “Sites”).

Please note: This Privacy Policy applies specifically to the www.deondigital.com website and the services offered through it. Other websites or applications operated by Deon Digital AG may be subject to separate privacy policies. Where applicable, those policies will govern the respective data processing activities. We encourage you to review the privacy policy specific to each product, service, or platform you use.

1. Who We Are

Deon Digital AG, located at Herostrasse 9, 8048 Zurich, is the data controller responsible for your personal data collected through the Sites. If you have any questions or concerns about this policy or our practices regarding your personal data, you can contact us at: info@deondigital.com.

2. What Data We Collect

We collect personal data that you voluntarily provide to us when you:

  • Register on the Sites
  • Request information about our products or services
  • Participate in activities or contact us directly

This includes:

  • Contact Data: Name, email address, postal address, phone number
  • Account Credentials: Passwords and authentication details

We also collect certain data automatically when you visit our Sites: IP address, browser type, operating system, language settings, referring URLs, access times, and interactions with our Sites.

We may receive limited information from third-party sources such as marketing partners or public databases.

3. How We Use Your Data

We use your personal data only where we have a legal basis to do so. This includes:

Purpose Legal Basis
Provide and manage user accounts Contractual necessity
Respond to inquiries and provide support Legitimate interest
Send administrative messages Contractual necessity
Send marketing communications Consent
Analyse usage and improve our Sites Legitimate interest
Ensure security and prevent fraud Legitimate interest
Comply with legal obligations Legal obligation

You can withdraw your consent at any time where we rely on it to process your data.

4. Sharing Your Data

We only share your data when necessary and in accordance with applicable law:

  • Service Providers: e.g., hosting, analytics, email delivery
  • Legal Compliance: to comply with lawful requests
  • Business Transfers: in connection with mergers or acquisitions
  • Affiliates and Partners: only where necessary and under confidentiality obligations
  • With Your Consent: for any other sharing purpose

We do not sell your personal data.

5. International Transfers

Our servers are located in EU. If you access our Sites from outside EU, your data may be transferred internationally. We ensure all such transfers comply with applicable data protection laws, including GDPR (Standard Contractual Clauses).

6. Cookies and Tracking Technologies

In Short: We may use cookies and other tracking technologies, such as web beacons and pixels, to collect and store certain information to ensure the proper functioning of our Sites.

We only use essential cookies that are necessary for the operation of our Sites. We do not use non-essential or tracking cookies without your prior consent. Specific information about how we use cookies and how you can manage them is set out in our Cookie Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example:

  • Account-related data: retained for up to 90 days after account closure
  • Marketing data: retained until you withdraw consent or opt out

Data may be archived securely where legally required.

8. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. However, no system is completely secure. Use of the Sites is at your own risk.

9. Your Privacy Rights

If you are located in the European Economic Area (EEA) or Switzerland, you have the following rights:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to delete your data (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability

To exercise any of these rights, please contact us at info@deondigital.com. We may request proof of identity.

You also have the right to lodge a complaint with your local data protection authority. Contact details can be found at: EU Supervisory Authorities or Swiss Federal Data Protection Authority.

10. Children’s Privacy

Our Sites are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

11. Automated Decision-Making

We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significant consequences.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. The updated version will be indicated by an “Effective Date” at the top. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or comments about this policy, you may contact us:

Email: info@deondigital.com
Post: Deon Digital AG, Herostrasse 9, 8048 Zurich

Last updated: 24.08.2025